We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Halloween Safety Tips

Halloween is one of my favourite times of the year with all the spooky costumes and candy. It is something I always look forward to! As a pet owner, there are some extra precautions that I take to ensure it is a fun holiday for not just me, but my pets as well. Here are some of my Halloween safety tips:

1) Secure your pets at home. Since I do not have an enclosed porch, I bought a baby gate that I can put up, so my dogs don’t have easy access to the door. My cat can jump over this, so during Halloween night, I give him some of his favourite wet food and keep him behind a closed door.

2) Make certain that all your pets are wearing visible collars with their name and your phone number in case they do get outside. While it does help to have your pets microchipped, a collar is an excellent visual indicator that the pet is lost and can be read by anyone.

3) Keep chocolate, candy and other treats stashed away and out of your pets reach. The danger with chocolate is that it contains theobromine, with dark chocolate containing the highest amounts and white chocolate containing very little. If a lot of theobromine is ingested, it can be life-threatening to dogs and cats. Sugar-free candy containing xylitol can also be deadly to dogs. Candy wrappers could pose a significant issue if ingested by any pets.

4) Be mindful when choosing decorations and keep wires covered or out of reach. Decorations that have small parts can be chewed off and become a choking hazard or can end up causing other severe issues if swallowed. Wires pose the same threat along with electrocution if they are left plugged in.

5) Not all pets like getting dressed up. If putting on a costume causes your pet stress, it would be better to settle with a festive bandana or collar.

With these tips in mind, we hope you and your pet have a safe and happy Halloween!

Written by: Olivia Browne

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 709.368.7981. We will take a history of your pet from outside your car, and bring your pet into the clinic for an examination with the veterinarian. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 8:00 pm. Saturday & Sunday: Closed.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Pick up will ONLY be available between the hours of 2:00-4:00PM and 6:00-8:00PM from Monday to Friday.Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Payments for appointments can be taken over the phone by credit card or by e-transfer. E-transfers can be sent to info@sunrise-vet.ca.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Sunrise Animal Hospital