We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Travelling with Pets

Whether you’re taking your pets on a short vacation or are moving to another country, it is important to know how to travel with your pets safely. Having moved from Ontario to Newfoundland with my critters, here are some tips I have picked up.

#1 Local Vaccine and Parasite Requirements
When travelling, it is important to know what diseases are prominent or protected against in that area. If you are travelling to another country or even another province, it is important to make sure your pet receives their required vaccines. For example, it is mandatory that all animals that cross international borders receive their rabies vaccines.

In Newfoundland, we typically only see ticks from spring to fall (keep in mind ticks become active in any weather over 1C, so if it’s a mild winter day watch out!). However, if you are travelling somewhere warm for winter such as Florida, it is important that your pet is up to date on their parasite control. In temperate climates fleas, heartworm and ticks are prominent year-round!

#2 Safely Transporting Pets
If you are travelling by car, it is important to make sure your pets are safely secured. Just as you wouldn’t let a toddler wander the car without a seatbelt, it can be dangerous to drive with your pets loose during hours-long highway driving. Cats are safest in a small carrying crate preferably placed on the floor near the middle of the car. Being on the floor means the crate will be stable if the brakes are suddenly applied while being in the middle of the car helps in the prevention of injuries if there are any accidents.

There are many types of seat belts designed for dogs of almost every size. However, if your dog is unable to sit well with a seatbelt harness, a well-secured crate in the back of the vehicle may be the next best option.

If you are travelling by plane, it is important that you call the airline ahead of time, as only a certain number of animals are allowed on each. It is HIGHLY recommended that when a pet is flying with you, that they fly in the cabin with you and not stowed in luggage. Some pets have health conditions that make flying in the cabin mandatory. However, certain conditions make it so that even flying in the cabin can pose a great health risk. Please give us a call to book an appointment so we can assess which transportation method is best for your pet.

#3 Medications
Just as some humans experience nausea or severe anxiety when flying, pets can sometimes need a little medication to make travelling a better experience. Anti-nausea medication may benefit pets who have a tendency to get sick in the car. There are also medications available to help keep animals calm during what can be a stressful event. Let us know if your pets are having any symptoms of nausea or anxiety, and we’ll see which medication is the best fit for your pet.

If you have any questions, give us a call at 709.368.7981.

Written by: Dr. Julia Bulfon

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 709.368.7981. We will take a history of your pet from outside your car, and bring your pet into the clinic for an examination with the veterinarian. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 8:00 pm. Saturday & Sunday: Closed.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Pick up will ONLY be available between the hours of 2:00-4:00PM and 6:00-8:00PM from Monday to Friday.Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Payments for appointments can be taken over the phone by credit card or by e-transfer. E-transfers can be sent to info@sunrise-vet.ca.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Sunrise Animal Hospital