⚠️ IMPORTANT OPERATIONAL UPDATE: SUNRISE ANIMAL HOSPITAL
Dear clients, please note that effective November 14, 2026, Sunrise Animal Hospital will be temporarily closing until further notice.
Our commitment to pets, their families, and the community remains unchanged. To help ensure continuity of care, our sister practice, Torbay Road Animal Hospital, will support Sunrise clients and patients during this transition. Your pet's medical records will remain secure and accessible through Torbay Road Animal Hospital, which offers a full range of veterinary services.
TORBAY ROAD ANIMAL HOSPITAL
As of November 14, veterinary appointments, prescription renewals, medication pickups, food orders and all other veterinary services will be provided by Torbay Road Animal Hospital, located approximately 17 minutes away by car from Sunrise Animal Hospital.
If you would like to transfer your pet's medical records to another veterinary practice, please submit your request by email to Torbay Road at trah.mail@torbayrd-vet.ca. Their team will securely send your pet's records to the veterinary practice of your choice.
PRESCRIPTION AND FOOD REFILLS
If your pet has an established veterinary-client-patient relationship with Sunrise Animal Hospital (having been seen within the past 12 months) and your previous veterinarian has already approved refills for the year, Torbay Road Animal Hospital will continue to honour those previously approved medication and food refills. Requests for written prescriptions will be reviewed on an individual basis to determine whether a prescription can be provided or whether your pet will need to be examined at Torbay Road Animal Hospital. If you have questions about an upcoming refill, please contact the Torbay Road team directly.
APPOINTMENTS ALREADY SCHEDULED AT SUNRISE
If your pet already has an appointment scheduled in the coming weeks, we are committed to ensuring continuity of care. A member of our team will contact you before your appointment with the information and support you need to plan your pet's next steps.
EMERGENCIES
In case of an emergency outside of regular business hours, you may visit Veterinary Specialty Centre of Newfoundland and Labrador (VSCNL), located approximately 4 minutes by car from Sunrise Animal Hospital.
📍 860 Topsail Rd, Mount Pearl, NL A1N 3J7 | 📞 709-221-7838 | 🌐 https://www.vscnl.ca/
ONLINE STORE
Please note that home delivery for our online store remains available, and your items will be shipped directly to the comfort of your home: https://www.myvetstore.ca/sunriseanimalhospital
If you have any questions or require additional assistance, please do not hesitate to contact us at (709) 368-7981 before Friday, November 13, 2026. As of November 14, you may contact the Torbay Road team directly at (709) 753-0506.
We sincerely thank you for your continued trust and support. We look forward to sharing updates with you as we work toward resuming our veterinary services.
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At Sunrise Animal Hospital in Newfoundland, Canada, you can expect our full attention to you and your pet’s health needs with love, care and quality medicine.
When you arrive for your appointment, you will be greeted by one of our friendly reception staff who will check you into our database and weigh your pet. When the veterinarian is ready to see you and your pet, you will be escorted to an exam room.
Our veterinarian will start by asking about your pet’s medical history, current condition and the reason for your visit. Your pet will then be examined. Depending on the situation, the doctor may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done within our practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.
Our veterinary team would like to make sure that you are completely comfortable with the information we are providing and will work together with you to ensure your pet remains healthy and happy. For this reason, we encourage any and all questions you may have concerning the treatment of your pet.
When you have finished your appointment, our front reception staff will explain any medications that the doctors may have prescribed to your pet and will process your payment and schedule any needed follow-up appointments.
Please note: Our goal is to see all our clients and patients on time, however, in the case of emergencies there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
Sunrise Animal Hospital is honoured to have been awarded the St. John’s Community Votes Gold Award in 2020 and the Platinum Award in 2021 in the Vet Clinics category. Each day, we strive to live up to our positive reputation in a community that we are proud to serve and be a part of.
We are excited to meet you and your pets!