We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

How to Remove a Tick

As ticks are continuing to become a growing concern in Newfoundland and Labrador, veterinarians are informing pet owners of how to protect their fur families (and themselves!) from exposure. However, no matter what precautions you take, there is still a chance a tick may end up on your pet. What do you do if you find a tick on your furry friend?

Step 1: Don’t panic! While it is true that some ticks carry diseases, improper removal can increase the risk of exposure. Remember to remain calm.

Step 2: Wear gloves if possible (risk of disease transmission to you is low, but if you can, why not be as safe as possible, right?). If your pet’s fur is obstructing your view of the tick, you can use water or alcohol to flatten the fur around the area.

Step 3: Using a pair of tweezers, grab the tick as close to your dog’s skin as possible. Don’t squeeze too hard; maintain even pressure. Never squeeze the tick’s body.

Step 4: Pull the tick out in one straight motion. Do not pull too fast or twist the tweezers.

Step 5: When you have removed the tick, take a good quality photo (just in case!) then place the tick (preferably alive) in a small container with slightly damp cotton or paper towel. Bring the tick to your veterinary clinic so it can be identified and/or sent for testing.

Step 6: Clean the area with mild antibacterial soap and water or iodine, and wash your hands.

Sometimes, despite your best efforts, the mouthparts may still remain embedded in your pet’s skin. If this happens, and you are able to grasp the mouthparts with your tweezers, attempt to remove them that way. If you are unable to grasp the mouthparts, then leave them alone and let the skin heal on its own.

It’s also important to monitor the site for any signs of infection following removal. If inflammation, redness, crustiness, or scabbing continues for more than a week and/or worsens, you should book an appointment with your regular veterinarian.

If you have any questions, give us a call at 709.368.798.

Written by: Kenneth Gellately, VA

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 709.368.7981. We will take a history of your pet from outside your car, and bring your pet into the clinic for an examination with the veterinarian. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 8:00 pm. Saturday & Sunday: Closed.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Pick up will ONLY be available between the hours of 2:00-4:00PM and 6:00-8:00PM from Monday to Friday.Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Payments for appointments can be taken over the phone by credit card or by e-transfer. E-transfers can be sent to info@sunrise-vet.ca.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Sunrise Animal Hospital