Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Having a lost dog is something no owner wants to go through but it can happen. Having your dog microchipped is usually the fastest way for staff at veterinary clinics and shelters to return your dog to you.
If your dog gets lost and is brought into a veterinary clinic or animal shelter, the staff will be able to scan your dog’s microchip and access your information (as long as you have registered your microchip) and contact you. Microchips are also great if you plan on travelling to other countries, as many countries are able to scan for microchips as well. Some countries even require your dog to be microchipped for travelling with you. Unlike tattoos, which can fade over time and be difficult to read, a microchip will stay with your dog for life.
How does a microchipping work and is it safe for my dog?
A small microchip is inserted underneath the skin, usually between the shoulder blades. This is a safe procedure and is not painful. Each microchip has a unique number. This number is then registered with the microchip company, with your basic information. You will be sent home with all this information and it is important to keep your information up to date with the microchip company.
How much does it cost to microchip a dog?
If you are interested in getting your dog a microchipped, please give us a call to discuss booking an appointment and the price.
With recent changes to restrictions on businesses, we are pleased to advise that some restrictions on veterinary practices have been lifted. We are now allowing a limited number of clients in our clinic, however, we still encourage clients to stay in their cars where possible for annual exams, vaccines, wellness exams etc. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us.
Please discuss with the doctor when called during your appointment time if you wish to come into the building. This may not always be possible as there will be a limited number of clients in the building at one time as proper disinfection of exam rooms will have to be completed between appointments.
If you are coming into the building, an assistant will come to get you and your pet and escort you to the exam room.
Clients are required to use disinfection stations upon entering the building
Masks are to be worn at all times while in the clinic and social distancing must be strictly adhered to in our exam rooms.
If you have been ill with fever, headache, shortness of breath, trouble breathing, flu like symptoms or have travelled in the last two weeks, we kindly ask that you not enter our facility.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Thursday: 8:00 am - 8:00 pm
- Friday: 8:00 am - 5:00 pm
- Saturday: 9:00 am - 1:00 pm
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!