We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Fleas and ticks are two external parasites that can affect your dog. Fleas can cause your dog to be itchy, irritated and can possibly transmit tapeworms. Ticks are being found in more areas where they previously have not been before, including many parts of Newfoundland. Some types of ticks can spread Lyme disease and other diseases too. Using preventative products for fleas and ticks is the best way to help keep your pet safe. Talk to our knowledgeable team about how best to protect your pet.
If you notice your dog scratching or chewing at themselves and are wondering if the cause could be due to fleas, you can check through their fur for the fleas. If you can not find any adult fleas, you can look for flea dirt by taking a fine tooth comb through the fur and any collect any of the small black/brown dirt on a white paper towel. Slightly wet the paper towel and if those spots turn red, that is an indication that there are fleas on your dog. When you get in the house after finishing a walk, it is good to run your hands through your dog’s fur, checking for any ticks. Ticks embed their head into the dog’s skin and can be quite small to start, then will slowly grow larger, as they feed on blood.
How can I prevent fleas and ticks on my dog?
We believe that using preventative products are key to keeping your dog safe and there are many different options for flea and tick control for your dog. Our veterinarians can discuss with you what option is best for you and your dog. At this time, they will also discuss options for internal parasite control for parasites such as roundworm, hookworm and whipworm that can also affect your dog.
What are the treatment options for dogs who have ticks?
If you find a tick on your dog, you will want to remove it as soon as possible. The best way to do this is by using a tick twister to make sure that you remove the whole tick and not just the body. Having the head of the tick left under the skin can lead to infection. Using tweezers or other methods are not recommended, because it is more likely that the head of the tick will be left behind.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 709.368.7981. We will take a history of your pet from outside your car, and bring your pet into the clinic for an examination with the veterinarian. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 5:00 pm. Saturday & Sunday: Closed.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Payments for appointments can be taken over the phone by credit card or by e-transfer. E-transfers can be sent to firstname.lastname@example.org.
Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.