Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Why are blood tests important for my cat’s health?
Our cats cannot easily tell us what is wrong with them, blood tests can allow us to test for certain organ functions, such as the kidney or liver. These tests are key when prescribing new medications, or even when we’re doing a check up to see where we stand healthwise.
How long does it take to get blood test results?
We do a lot of tests in our own in-house Idexx laboratory system. We can have tests results for in-house tests within the hour, depending on the test.
How should I prepare my cat for their blood tests?
Unless explained otherwise by your veterinarian, your cat does not need any special preparation for a blood test.
How often should blood tests be done?
We recommend blood tests should be done every six months on healthy senior cats. We also recommend routine blood tests on cats who are taking long-term medication and we mandate presurgical blood tests as well.
Does your clinic perform urinalysis and biopsy?
We are able to perform a urinalysis in-house and if necessary, we can also send the sample away for testing. We also perform biopsies that are examined both in-house and sent away to a histopathologist for further examination.
With recent changes to restrictions on businesses, we are pleased to advise that some restrictions on veterinary practices have been lifted. We are now allowing a limited number of clients in our clinic, however, we still encourage clients to stay in their cars where possible for annual exams, vaccines, wellness exams etc. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us.
Please discuss with the doctor when called during your appointment time if you wish to come into the building. This may not always be possible as there will be a limited number of clients in the building at one time as proper disinfection of exam rooms will have to be completed between appointments.
If you are coming into the building, an assistant will come to get you and your pet and escort you to the exam room.
Clients are required to use disinfection stations upon entering the building
Masks are to be worn at all times while in the clinic and social distancing must be strictly adhered to in our exam rooms.
If you have been ill with fever, headache, shortness of breath, trouble breathing, flu like symptoms or have travelled in the last two weeks, we kindly ask that you not enter our facility.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Thursday: 8:00 am - 8:00 pm
- Friday: 8:00 am - 5:00 pm
- Saturday: 9:00 am - 1:00 pm
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!